AGB
Cidre du Valais – Terms of Service
Effective Date: September 2025
Welcome to Cidre du Valais! These Terms of Service (“Terms”) govern your purchase of our cider and related products. By accessing or using our website or placing an order, you agree to comply with and be bound by these Terms. Please read them carefully.
1. Use of Our Service
1.1 Eligibility
You must be at least 18 years old (or of legal drinking age in your jurisdiction) to purchase alcoholic beverages from us. By placing an order, you represent and warrant that you meet this requirement.
1.2 Account
To access certain features, you may be asked to create an account. You are responsible for maintaining the confidentiality of your login details and for all activities under your account.
2. Orders and Payments
2.1 Orders
By placing an order, you agree to provide accurate and complete information. We reserve the right to cancel or refuse any order if necessary (for example, due to age restrictions, stock availability, or suspected misuse).
2.2 Payment
Payments are processed securely. You agree to pay all charges associated with your order. Prices include VAT where applicable.
2.3 No Returns or Refunds for Food & Beverages
In line with Swiss consumer protection and food safety law, all beverage and food products are non-returnable and non-refundable once delivered, except in cases of damage, defect, or incorrect delivery (see Section 6).
3. Privacy
3.1 Privacy Policy
Our collection and use of your personal data are governed by our Privacy Policy. By using our services, you consent to these practices.
4. Intellectual Property
4.1 Content
All content on our website, including text, images, graphics, and logos, is protected by copyright and other intellectual property laws. You may not reproduce or distribute our content without our written consent.
5. Third-Party Links
5.1 Links
Our website may contain links to third-party websites for your convenience. We do not endorse or control these third-party sites and are not responsible for their content or practices.
6. Product Quality, Damages & Limitations of Liability
6.1 Product Quality
We take great care to ensure the quality and safety of our cider. If your order arrives damaged, defective, or incorrect, please notify us within 48 hours of delivery at admin@cidreduvalais.ch with photos and proof of purchase. We will arrange either a replacement or a refund.
6.2 Limitation of Liability
To the fullest extent permitted by Swiss law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website.
7. Indemnification
7.1 Indemnity
You agree to indemnify and hold us harmless from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of your misuse of our services or violation of these Terms.
8. Termination
8.1 Termination
We may suspend or terminate your access to our website at our discretion, without notice, for any reason (including fraud, misuse, or breach of these Terms).
9. Governing Law
9.1 Applicable Law
These Terms are governed by and construed in accordance with the laws of Switzerland. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Switzerland.
10. Changes to Terms
10.1 Modification
We may update these Terms at any time without prior notice. Continued use of our website or services after posting revised Terms constitutes acceptance of the changes.
11. Contact Us
If you have any questions about these Terms or a purchase, please contact us:
Email: admin@cidreduvalais.ch
Phone: +41275391133 (automatic responder)
Visit our Showroom:
Rte des Ecluses 8
1997 Haute-Nendaz
Valais (VS), Switzerland
Open on weekends
Mailing Address:
Cidre du Valais (AlpsDiscovery Sàrl)
Chemin de Pré Dessous 10A
1131 Tolochenaz, Switzerland
Swiss Registration Number: CHE-236.916.239
Thank you for choosing Cidre du Valais. We appreciate your trust!